FAQ

Frequently Asked Questions

Is shipping included in the product price?

Shipping is calculated separately at checkout based on your delivery address and the items in your order. Product prices do not include shipping costs.

Where do you ship to?

We currently ship to all 50 US states. We are working on expanding to international destinations — stay tuned for updates!

How long does shipping take?

Orders typically arrive within 5–10 business days. This includes 2–5 business days for production and 3–5 business days for shipping. You will receive a tracking number via email once your order ships.

Can I track my order?

Yes! Once your order has shipped, you will receive an email with your tracking number so you can follow your package every step of the way.

What is your return/exchange policy?

Because our products are made to order, we do not accept returns or exchanges for sizing or preference reasons. Please double-check sizing charts before ordering. If there is an issue with your order, please see below.

What if my item arrives damaged or incorrect?

We're sorry to hear that! If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with a photo of the issue and we will arrange a replacement at no cost to you.

Can I cancel or change my order?

Because our products go into production quickly, we can only accommodate cancellations or changes within 24 hours of placing your order. Please contact us as soon as possible if you need to make a change.